Beginning very soon, a new drop box will be located by the south-side handicapped accessible entrance. This drop box will provide touchless returns for patrons. Our usual drop box will remain closed. Patrons are encouraged to return all library materials in their possession. Since all library materials will be isolated for 72 hours to ensure safe handling by our librarians, items will not show as immediately returned on patron accounts online. As always, no late charges will be assessed for items checked in after their due date.
Beginning soon (date to be determined) materials can be picked up from the Library via a safe, touchless option we’re calling curbside pickup. Patrons can request items by phone, email, or thru the online catalog. Due to the fact that we will not have delivery between system library locations, items for pickup are limited to the collection where patrons are picking their materials up.
Three ways to request an item
Items ready for pickup will be placed into a paper bag with the patron’s name and checkout date. Patrons will be notified by their selected contact method when pickups are ready. Please collect your items within 7 days. Bags will be handed to patrons thru the window on the Library porch. We ask that all patrons review their privacy settings at this time and provide permissions for anyone you may be sending to collect your materials. If you aren’t sure what your selected contact method is, or how to add permissions for a member of your family, phone or email the library.
If you have a broad request, don’t be afraid to let us know! We are happy to pull an assortment of books based on your guidance of genres you like, authors you have enjoyed, or details you prefer to steer clear of.
Print & Fax Services
As an added service we can provide at this difficult time, print and fax service fees have been waived. Patrons can make up to 3 copies of an item or send up to 5 pages by fax, free of charge. If you have an item to print, please email your item to [email protected] Your printed items will be placed in a paper bag with your name and date of print. We’ll email you back as soon as your prints are ready for pickup.
Curbside Pickup Hours
Please know the safety for our staff and patrons is of the utmost importance to us. In order to comply with state guidelines for businesses, all library employees are required to wear masks. All library materials that are returned from patrons are isolated for at least 72 hours before they are handled by staff. We have hand sanitizer readily available at all work stations and, of course, are encouraging frequent hand washing. We are frequently cleaning ‘high touch’ surfaces like door handles, phones, and light switches and continuing to routinely clean and sanitize our library. We have developed a ‘no contact’ method for delivering library materials through curbside pickup, ensuring safety of both staff and patrons. We appreciate all of the concern and support our patrons have given to library staff during this difficult time.
Digital Resources and Online Programming
During the COVID-19 crisis, the Interlaken Public Library has been working diligently to provide online programs and digital resources to our patrons. Please continue to take advantage of these opportunities as we move forward with our phased reopening. Look for online programs on the library’s Facebook page. Checkout eBooks and eAudio titles on Libby. The library has a wide range of services you can access from home. If you do not have a library card, you can sign up for one to access digital services.
Returning to the Library
We don’t yet know when patrons may be allowed back into our building. We understand that some would like to use our computers or do research in our genealogy collection. We are working diligently to craft a reopening plan that provides our full services in the safest way possible.
8390 Main Street
Interlaken, NY 14847
PO Box 317
Interlaken, NY 14847