Goal: Everyone can easily discover and use the library—physically, digitally, and socially. The library
works to reduce physical, digital, informational, and social barriers to access.

• Maintain library, staff, and program hours that provide the greatest value to patrons within
  available resources
• Offer assistance with collections, technology, and services
• Evolve the use of outreach and marketing tools and channels (physical and virtual) to most
  effectively build awareness of and engagement with the library among users and non-users, and
  broadly and creatively communicate and promote library hours, events, resources, and services
• Build connections with residents who do not frequently pass through the village via targeted
  outreach and partnerships
• Strengthen digital access by providing support for patrons using technology and offering diverse
  virtual programming
• Explore creative solutions to reduce access barriers (such as off-site or pop-up programs and
  services, unique partnerships, and volunteer initiatives)

Goal: The library is an inviting, comfortable place where people enjoy spending time, accessing resources, and connecting with others.

• Enhance public awareness of the library through DOT road signage, on-site signage, and villagewide
  features such as story walks or history plaques
• Innovatively use the library’s interior to create bright, cozy, and flexible spaces for patron and
  staff use (e.g., including amenities and environments that support comfort, creativity, and social
  connection)
• Explore the development of the library’s outdoor spaces (e.g., seating, gardens, patios, shade
  structures, walking path, etc.) for programming, events, and everyday patron enjoyment
• Plan for future building renovations or expansions, including the potential activation of
  underused spaces

Goal: People of all ages have opportunities to learn, create, and explore new interests through diverse programs, resources, and experiences.

• Curate library collections, technology, and services that reflect community interests and may
  include unique or nontraditional items
• Maintain a range of state-of-the-art technology for in-library patron use and for checkout, and
  provide education and assistance to maximize access
• Provide a diverse range of educational, cultural, and creative programs and materials to engage
  library users of all ages

Goal: The library strengthens relationships and connects residents with one another and with the life of the community.

• Establish a community advisory group to provide input on programs and services
• Pursue offerings and activities that foster social connection and shared learning
• Highlight local culture, history, and civic engagement opportunities through programming and
  displays
• Collaborate with the Friends of the Interlaken Public Library and provide context to support their
  advocacy, outreach, and fundraising efforts
• Further explore, refine, or expand collaborations with other community entities (libraries,
  schools, businesses, government, etc.) in general and to deliver unique and helpful services to
  the community (such as medical screenings, remote programming, tech hubs, etc.)

Goal: The library maintains the resources, staffing, facilities, and planning necessary to meet evolving community needs and serve the community well into the future.

• Maintain a strong understanding of community demographics and needs to guide services,
  outreach, programs, and collections
• Conduct long-range planning for staffing, facilities, collections, technology, and environmental
  sustainability
• Maintain staffing levels and roles that match organizational capacity and support the library’s
  mission and goals
• Provide professional development opportunities for staff, volunteers, and trustees
• Manage budgets, resources, and operations responsibly and transparently
• Maintain a strong, recognizable library brand in library communications and outreach
• Seek partnerships and grants that extend library capacity and impact